Earpiece stopped working

**mike321** · 06/22/2009, 09:38 PM

Basically my earpiece has stopped working. My speakerphone works fine and when I connect a headset it works.. I tried disconnecting and connecting a wired headset to see if that would fix it but it's a no go.. Anybody have any other ideas?

**jmeray** · 06/22/2009, 09:42 PM

Remove the battery. wait 30seconds. Put it back on. Worked on my Treo when that occurred a few times over the years.

**krische** · 06/22/2009, 09:43 PM

Mine did this too me this afternoon as well. WTF? I rebooted and it worked. (are we sure this isn't running windows lol)

**RC46** · 06/22/2009, 09:45 PM

Originally Posted by krische

Mine did this too me this afternoon as well. WTF? I rebooted and it worked. (are we sure this isn't running windows lol)

No if it was WM we would be loosing all sound.

**mike321** · 06/22/2009, 11:19 PM

Originally Posted by jmeray

Remove the battery. wait 30seconds. Put it back on. Worked on my Treo when that occurred a few times over the years.

I removed the battery and it did nothing. However, a couple hours later the earpiece just started randomly working again

. So I don't know if i should hang on to it or try and swap it out....

**tatremblay** · 06/22/2009, 11:39 PM

I swapped mine with the "stuck in headset mode" problem.

**donman78** · 07/05/2009, 01:47 PM

Having the same problem since I had my headset on while at the gym.

**zebrok** · 07/05/2009, 02:41 PM

Cant post link to topic in the hardware section but they solved the problem. Put the plug in and out of the jack a few times or do like i did and blow into the jack.

**donman78** · 07/05/2009, 02:42 PM

So I took my headset and rapidly put it in and out of the jack and after 4 or 5 times and it finally came out of headset mode

Whatever switch is in there must end up getting stuck.

**gabbott** · 07/05/2009, 02:49 PM

Originally Posted by mike321

I removed the battery and it did nothing. However, a couple hours later the earpiece just started randomly working again

. So I don't know if i should hang on to it or try and swap it out....

That is actually a feature (the phone knew that whoever you were going to talk to in that couple of hours, you really didn't need to talk to)

Sorry for the pointless post

**akarol** · 07/05/2009, 02:57 PM

Interesting. Would we be required to exchange the entire package (phone and earpiece) if we'd like a replacement earpiece? I doubt they'll just swap the earpiece by itself?!

PS - You should be using a bluetooth headset with the device anyways. You'll never go back to anything wired. I recommend the Sony DR-BT22 headset ($30).

**csbeaver** · 11/15/2009, 09:30 PM

I had the same issues with my pre.

Pulled my battery out for 1 min and it is now working again.

Hope this helps someone

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