If Palm and Sprint continue to listen to their customers and give updates the we as customers want then it will say sway a lot of people back to both Palm and Sprint. As early adopter of the Instinct I got burned by empty promises. so i take these ones now with a grain of salt. I believe it when I see it. But if it is true that text forwarding and group texting are coming along with imminent video recording capabilities then I will be really happy. It will appear like both companies finally learned their lesson. I'm really hoping that palm keeps up the pace with the updates and that we see the app store take off soon.

Side note:

Im also happy that Sprint picked up the Blackberry Tour. Seems like Sprint has not only tried to improve customer service and listen to the customer but is also trying improve their phone line in general.