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  1.    #1  
    So, my keyboard stopped working today. Mid email.

    No big deal I figured, power off phone, replace battery, reboot. No.
    Call Sprint tech support...5 min wait (wow).
    Tech suggested soft reset first....ok
    Did not fix problem, bigger problem...No Keyboard = no sign in to account.
    No sign in to account = no access to Launcher = no access to hard reset option.

    Pre = nice paper weight.

    Hope....Sprint stocks replacement units.
    Hope....Sprint comes up with a virtual keyboard soon.
  2. #2  
    Recharging the Phone to 100% fixes this isse. Likely means it is SW not HW related. Thanks for the advice all.
    Thank you

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