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I started with smartphones with the Treo 600, upgraded to the 700p after a long time being perfectly happy with the 600, had two replacement 700p's before the third time it broke, Sprint gave me a 755p, and then switched to a Motorola q9c (running Windows Mobile 6.1 Standard.) I loved Garnet, but switched to the q9c because I wanted GPS, needed multitasking, and was quite frankly bored of the same operating system for the 6 years I had it. That was a bit of a mistake, because while I liked the q9c hardware, Windows Mobile always felt like it was holding me back a little bit.
Now, as for the Pre, I actually have no issues at all using the it one-handed, with one exception, and that's text selection and navigation. I'd love a five-way control for that, but surprisingly it's not that huge of a deal to me because everything else works perfectly with one hand. The Pre is the perfect size to hold in my hand and be able to reach everything with my thumb, and the gestures are great for one-handed navigation as well.
The Pre improves greatly on the two aspects of PIM that I use all the time- calendar and contacts- and I couldn't go back to having non-connected pools of information after just a few short days. I can understand how memos and tasks are a step backward for some people, but they actually have the perfect functionality for how I've used them all along.
The browser is an even bigger leap forward than contacts and calendar, and browsing in that works great with one hand or two- double-tap zoom works great with one hand and pinch zoom works great with two. I'd love to be able to save files off of websites and open links in a new window, but the browsing experience is so much better that that doesn't even bug me all that much.
I thought that the lack of a 2day like program would bother me until I realized that all of my notifications replace that anyway. Something that Palm really needs to enable though is an always-active calendar notification that will show all events you have that day, and then it'd be perfect in that respect I think.
The built-in music player is better than PocketTunes ever was for me, though for those who listen to podcasts and want to scrub through files, I know that's not true. Again, works great for me though.
With email, I guess I didn't use the features of Chatter as heavily as some, because it feels identical to me.
Sure, there are a ton of bugs, but none so glaring for me that I haven't felt that it's an overall positive experience. (Though maybe I've been luckier than others). There's some things that are missing from the OS, which I can understand how they put others off. But, if you can't tell, I'm very, very pleased with the Pre, and can't wait to see what updates and bugfixes bring.
When I got the q9c, I played with it for a while, and thought to myself that except for the multitasking and built-in GPS, I could easily go back to Garnet and actually in some ways be happier. After using the Pre, there's no way I could go back to either Windows Mobile or Garnet.
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