[Sprockethead]

I see the little button on the bottom that seems to release the back door a few millimeters, but it is still securely attached up top.

I'm obviously missing something. Can someone help me out?

[Gekko]

press the button and then SLOWLY and delicately stick and slide the edge of your fingernail all along the groove between cover and phone separating them apart.

[Grim]

Saw this on Dieter's video yesterday. Press the button and use a fingernail to pry the cover up on both sides.

[gabbott]

I just posted a similar thread this morning that has tips in it.

[devonair]

There are sort of 3 steps to remove the door. The hard part is getting the side latches to dis-engage.

1. push bottom button/release to open up the battery door slightly
2. slide a fingernail (or card) up one side of the phone under the door opening; at about halfway you'll hear a "click" of the latch releasing.
3. do the same on the other side.

I had to go to Palm's site for this. It was scary at first because the click sounds like you broke something. But I assure you, its safe. I've had to pull my battery twice already due to crashes.

[Sprockethead]

Yeah my phone isn't crashing but it's just going nuts instead.