Quote Originally Posted by sheltem View Post
I am assuming you talked to customer service? If so, then there is your first mistake! Those guys are clueless. I've been told blatantly wrong information many times in the past. I would talk to e-care, retentions or tech support. Naturally, tech support will have a longer wait in most cases.
The EPRP web site specifically says, "To purchase through the Everything Plus Referral Program by phone, please call: 1-888-882-4030," so I called that number, naively believing it might connect me with someone who knew what the referral program was and how to set me up with it. Yes, mistake number one.