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 Originally Posted by Kasracer
It's always been this way. I know a few folks who have instincts and I originally looked into it when it came out. The whole issue is a lot of folks confused the SE plan with the Everything Data plans (which was why Sprint changed their names; all of the Everything plans used to be called Simply Everything plans but no one realized you could get cheaper than $99 plans so they changed it).
Nope, no error otherwise they've had this error since the Instinct came out.
You don't need a Simply Everything plan, but you do need an Everything plan. I had the 450/mo. Everything Data plan. Sprint would not allow me to activate the Instinct without an Everything plan, unless I chose their $129.95 Family Share plan that included unlimited data. They wouldn't allow me to add the $20 unlimited data option to a cheaper FS plan -- at least, not for the Instinct.
My problem was that I was upgrading from a $59.95 Family Share plan, where I had two additional lines that were $9.95 each (which I eventually ceased to need). When I got my first bill after upgrading, I learned that they were charging me for one Everything plan, and two $59.95 Family Share plans.
When I called CS to inquire about it, they told me that the $9.95 lines couldn't be added on to Everything plans. They were now charging me for three separate plans. They wouldn't let me cancel the other two lines without paying an ETF. Since I was still within the 30-day return window for the Instinct, I returned it and reverted back to my original Family Share plan -- but they refused to roll back the contract date, so I basically had to deal with a new contract, even though I didn't have a new phone or service plan to show for it.
Fortunately, due to the recent increase in Sprint's Administrative Fee ($0.75 to $0.99), I was able to cancel the extra lines last week without incurring the $400 in ETFs. I didn't have a problem with paying for the SE per se, but I didn't want to pay for three separate service plans. Now, when I upgrade to the Pre, I'll upgrade to SE without the baggage of those other two lines.
And BTW, Simply Everything does not include Phone As Modem (PAM) for tethering. That's another $40.
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