Combined Pre Rumors gone by

**udratherbme** · 02/04/2009, 08:52 PM

Just some more fuel to add to the fire.... went to the Sprint Store tonight.... I noticed that both the Treo 755p and the 800w are $99 w/ a 2 year agreement, then i came home and checked the net and they are the same price

**lastdetailwd** · 02/04/2009, 08:54 PM

Yea they have been $99 for at least a few days now.

**quest1772** · 02/04/2009, 09:40 PM

first post, thought this was interesting. she confirmed the pre price, the pro release date, and some other stuff. I can post screen shots if you want them

9:54:13 PM System
Amanda RR has joined this session!
9:54:13 PM System
Connected with Amanda RR
9:54:13 PM Amanda RR
Thank you for contacting Sprint. My name is Amanda. How may I assist you today?
9:54:23 PM bill
Hi
9:54:50 PM bill
Do you know anything about the palm pre?
9:54:58 PM Amanda RR
I would be more than happy to assist you today.
9:55:03 PM bill
great
9:55:08 PM Amanda RR
There is no set date when this device will be released at this time.
9:55:19 PM bill
price?
9:55:43 PM bill
have you heard anything about when it might be released?
9:55:48 PM Amanda RR
It is 549.99 for basic price.
9:55:58 PM Amanda RR
They have not said any information on this yet.
9:56:16 PM bill
you know the price ?
9:56:27 PM Amanda RR
It is 549.99 for basic price.
9:56:29 PM bill
so they told you the price and nothing else?
9:56:37 PM bill
that seems odd
9:57:05 PM Amanda RR
They had the release date for end of January however they have changed this and has not set the new date.
9:57:16 PM bill
so if i was a new customer how much would i have to pay to walk out of the store with a new two year contract and the pre?
9:57:48 PM bill
wait...are you talking about the palm PRE or the treo PRO?
9:58:08 PM Amanda RR
Palm pre.
9:58:35 PM bill
the palm treo pro was coming out in January and they moved it back...did they do that with the PRE aswell?
9:59:23 PM bill
?
9:59:48 PM Amanda RR
The palm pre has been moved.
10:00:13 PM bill
Can you say when the treo PRO is coming out?
10:01:48 PM Amanda RR
One moment please.
10:02:00 PM bill
ok
10:03:59 PM bill
?
10:04:13 PM Amanda RR
I appreciate your patience. I am still researching that information for you.
10:06:31 PM bill
ok
10:07:38 PM Amanda RR
The pro comes out it says on 02/15/09.
10:07:48 PM Amanda RR
I apologize, the 17th.
10:09:01 PM bill
ok...so just to make sure i understand you, the treo PRO comes out the 17th, but the palm PRE (in addition to the PRO) was going to come out in January but they pushed it back to an unknown date
10:09:33 PM Amanda RR
Yes, that is correct.
10:11:08 PM bill
but they just announced the PRE on January 11th?
10:11:28 PM Amanda RR
This device does not have a set date to come out.
10:12:09 PM bill
I understand that but you said they were planning to release it around the same time they announced it which is hard to believe
10:12:38 PM bill
I think you are confusing the PRE with the PRO because the pro was pushed back from the end of January to feb
10:13:08 PM Amanda RR
It was supposed to be released at the end of January then they moved this date up and has not been set at this time.
10:13:40 PM bill
Interesting, when did you first learn it was going to come out in January?
10:15:28 PM Amanda RR
The only information I have is that it was to come out on 01/25/09 but then they changed it.
10:16:03 PM Amanda RR
Do you have any further questions or concerns?
10:16:21 PM bill
yes
10:16:38 PM Amanda RR
What can I assist you with?
10:17:06 PM bill
I was trying to figure out how far in advance they let you know that the pre was coming out on the 25th, like in December or October
10:17:55 PM bill
because it stands to reason that’s how far in advance they would tell you again
10:18:48 PM Amanda RR
It was in January.
10:18:57 PM bill
so right before then
10:20:23 PM Amanda RR
Yes, that is correct.
10:20:28 PM bill
ok just to be absolutely clear... you were initially told that the palm PRE (not PRO) was coming out on 01/25/09, but then they pushed it back to an unknown date. and you can confirm the treo PRO is coming out on 2/15/09?
10:21:23 PM Amanda RR
Yes, that is correct.
10:22:10 PM bill
so you don't have even a hint of when the PRE will come out(march, june?), or why it was pushed back?
10:23:58 PM Amanda RR
I do apologize, however a set date has not been set on when the Palm PRE will be available. The only information provided, is that the phone will be released Early 2009. If you like, I would be more than happy to send you a link, where you can sign up to receive a email on when the Palm Pre will be released.
10:25:08 PM bill
i have sign up already, is early like march? the only info i have is "the first half of 2009""
10:26:18 PM Amanda RR
Bill, I do apologize, however the only information that we have is that Palm will be releasing this phone early 2009. I do apologize for the inconvenience.
10:27:39 PM bill
thats ok you have been very patient i am just confused about the word "early" because it is different then the information i had about the "first half"
10:28:11 PM bill
(clearly i am very excited about the phone)
10:28:33 PM Amanda RR
I understand.
10:28:43 PM Amanda RR
Do you have any other questions that I may assist you with this evening?
10:29:09 PM bill
nope, have you had a lot of people asking about the phone?
10:30:28 PM Amanda RR
Yes, customers are very excited about the new device.
10:30:59 PM bill
well i assume it will only get worse the longer we go without any information, i hope they tell us soon for your guys sake!
10:31:21 PM Amanda RR
Do you have any other questions that I may assist you with this evening?
10:31:30 PM bill
no, thank you for your help

**lastdetailwd** · 02/04/2009, 09:47 PM

I still think she's confused. I think that would have been too soon to release the Pre right after they announced the device. I guess maybe we will never really know for sure though.

**jbg7474** · 02/04/2009, 09:49 PM

Amazing! Who is doing QA on these Sprint reps? Seems like they would all have a standard script to answer questions about the Pre by now.

**The Duck** · 02/04/2009, 10:31 PM

The Rep. might be correct. New O.S., new phone. A lot of pressure on this to be right. Releasing this with a few snags wouldn't be wise.I'm sure they're testing everything. And something might be holding this up. Even the best toys have these problems. Don't forget the fcc patents.

joelpalm · 02/04/2009, 10:42 PM

The sales rep I spoke with today says that it was pushed back because Palm is waiting on some parts to come in. Take it for what it's worth.

**Merovingian** · 02/04/2009, 10:46 PM

OMG, folks stop with this already....

**bubbatex** · 02/04/2009, 10:48 PM

Originally Posted by merovingian

omg, folks stop with this already....

+1!

**meyerweb** · 02/04/2009, 10:48 PM

1/25? Hogwash. Sounds like she's making it up as she goes along.

We all need to take a deep breath, calm down, and wait patiently. It'll be here when it gets here, and no CSR reallly knows when that is.

**runagun** · 02/04/2009, 10:54 PM

Stop, with this already ... yall are acting like small children. Grow-up!

**quest1772** · 02/04/2009, 11:00 PM

haha, I agree these things are stupid I just thought the conversation was a bit ridiculous.

**Bigchris** · 02/04/2009, 11:05 PM

You know, I'm a gadgetholic

, I'm attempting to seek help under some rock, however as much as I'm getting the Pre when ever the damn thing comes out, and however much it cost, all this CSR stuff HAS TO STOP....

I can't take it, I'm already going to relapse and buy this gadget when it comes out

, but you guys are killing me...

**The Duck** · 02/04/2009, 11:10 PM

We are children with ADHD. Otherwise, we are we blogging ?

**Gerorne** · 02/04/2009, 11:25 PM

Well... if we stop, we'll certainly have a lot less to talk about. As for myself, I do not mind at all seeing a post like this. I thought it was an interesting. The OP tried his best to get around the snags we've discussed before, and presented the conversation to us so we could see it for ourselves, rather than making a claim witj no "proof" for us to see.

We're probably not going to get much til MWC, so gotta have something to discuss here. Some of you say Stop it already, I say thanks for sharing.

**jbg7474** · 02/04/2009, 11:26 PM

Children with ADHD and impressively bad spelling...

**jhoff80** · 02/05/2009, 12:08 AM

If the Sprint CSR says the grass is blue and the sky is green, does that make her right?

We know for a fact that the Treo Pro was supposed to be released on 1/25 because there are leaked support documents that say that it was pushed back. Just because Sprint tells you the opposite of something doesn't make that opposite thing correct.

And seriously, let's give these Sprint reps a break. They have no idea, you're wasting your time and theirs, and I'm sure there are customers waiting for help with slightly more pressing issues that you're making have to wait as well.

**Pearl_Diva** · 02/05/2009, 01:19 AM

Personally, I think it was the Pro she meant too.

**BeingBoston121** · 02/05/2009, 05:59 AM

Originally Posted by udratherbme

Just some more fuel to add to the fire.... went to the Sprint Store tonight.... I noticed that both the Treo 755p and the 800w are $99 w/ a 2 year agreement, then i came home and checked the net and they are the same price

It's no surprise that the Treo 755p is going EOL, heck the phone has been out for almost 2 years now. But the Treo 800w stings like a b1tch. I wish I held out for the Pro.

I think March 15th is a believeable date.

**Brainerd** · 02/05/2009, 06:15 AM

Originally Posted by jhoff80

If the Sprint CSR says the grass is blue and the sky is green, does that make her right?

Okay. Don't burst my bubble on these, too.

Blue Grass, smarty pants:

Green Sky, Mr. Nattering Nabob of Negativism:

I guess I'm gonna have to go with the Sprint CSR on this one.

Tomorrow...proof on the existence of Santa and the Easter Bunny. I believe.

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