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11/10/2012, 07:49 PM
#1
Hi,
I did a NextGen unlock on my Pixi a year ago. Recently I had to send it for repair of the touchscreen. The IMEI is the same on the returned phone.
However, the phone is no longer unlocked. As I have reached the end of my contract my provider were happy to give me an unlock code, based on the IMEI and the serial number, so I asked for this and tried to enter it.
However, the code the provided does not unlock the phone. I don't understand why. With my Mum's Pixi the code that was provided by the network worked fine.
Does anybody know - does the NextGen unlock work by over-writing the code? If so, what does it overwrite it with? How can I unlock this phone that I've already paid to unlock once? What does NextGen actually do?
Has anyone had a similar experience? They just killed the UK phone support for webos devices, so I can't even ring anyone anymore!
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