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 Originally Posted by Tonylmiller
I second that emotion. . . 
Well, the way to speak is with your business... move to another carrier that you think will do better.
Once recent fun experience I had with Cingular and Goodlink led me to understand that so long as you weren't an original customer of ATTWS you'll be forced to use a WAP GPRS profile in order to make Goodlink work? Very, very long story, and there's a thread I can point you to if you want to read more about it. But the funny part is that Cingular now sells GoodLink service! And they only sell it (right now) with the 650. I confirmed with a few phone calls that even with this bundled service -- which they completely acknowledge only works with WAP -- they will still force/strongly urge/whatever you to buy a PDA Unlimited data plan with it, because it's a PDA. 
When I pressed the support-bot on this point, she was emphatic that "the PDA Unlimited plan also offers WAP service, not just ISP and ISPDA". I almost peed my pants laughing. All I could say was "I'm sure your marketing people are smarter than me... but I would never knowingly pay an extra $20 to $30 just to not use the extra service I'm paying for." I removed GoodLink from my phone that day -- totally confused our IT person by asking them to delete my GL profile from the server, after trying to get it working for so long -- and haven't looked back. Thanks be to ChatterEmail and products like NexChange.
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