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 Originally Posted by craigg
The commercial is good but I would otherwise avoid Earthlink like the plague. They are a reseller for most of their services. I had dsl with them a few years back and the service was awful. Customer service and billing were a nightmare and as mentioned in a prior post, wait until you try to cancel, you will be given the run around. I spent hours talking to some 3rd world customer service representatives trying to cancel. They would not accept a cancelation via their secure website, via email, or even via live chat. I had to end up canceling a credit card and disputing the charges to get them to stop with the excess billing. I can't even imagine signing up for cellular service with this company. If you do...don't give them your SS# or credit card #.
Craigg -
I was being polite
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