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  1.    #1  
    I have the PalmOne bluetooth GPS that comes with TomTom software. Following the instructions, I installed the CD1 on my computer and synced when prompted. The sync log showed an error. The "navigator" icon does not appear as it should on the Treo screen.

    I tried resyncing, reinstalling, and from an updated installation file. Nothing seems to work. I have searched several sites for my specific error, but nada. Here is part of my sync log showing the error....

    HotSync operation started for Andrew on 04/08/05 09:59:28

    OK Install TomTom Maps 1.08
    Unable to create handheld database. SyncCreateDB returned 4019.
    HotSync Exchange synchronization failed

    Protocol Error: The requested command is not supported (4019)
    OK Quick Install
    OK VersaMail
    OK Media
  2.    #2  
    OK Found the problem... according to P1 support I just need to remove and reinsert the SD card. Simple fix, Tomtom screen came up and I am configuring. Sorry for the false alarm. Here is the P1 article..,CASE=10889

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