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 Originally Posted by dcruse
I'm having a similar problem to ScottG61376. I have a Cingular 650, running Ringo Pro 4.35. When I add a mp3 to a contact, the preview is garbled. I hear a "pop" sound and then what sounds like a low-end track from the song or something. The song is unintelligible. If I leave it like that and that contact calls, I get the same sound. The song play fine in ptunes, real player as well as on my PC.
What is weird is that this is only happening on mp3's that i recently trimmed. I have a couple of older ones that Ringo works fine on. These more recent ones are larger. Does Ringo have a size limit on mp3s? Is it a Palm thing? Anyone have any ideas? $30 is a little expensive just for contact-specific ringtones (especially since it was free/built-in to my old P900/Symbian phone).
Thanks!
Customer support has determined that the cause was from ripping the ring tones using iTunes. For some reason Ringo Pro is not compatible with songs ripped from iTunes (I use a mac for my main computer). What I did was trim the songs using my mac, burned them on to a cd, and then ripped it back into a MP3 on my PC laptop using windows media player, then transfering it to a sd card (from the Windows PC), and they worked just fine.
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