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  1.    #1  
    Can someone please explain to me how this works/set up?
    I know what needs to be set up on Chatter side, but is there anything I need to do on my mail server side (like how do I configure it to send SMS message when a new mail arrives in my mailbox)?
  2. jc-Treo's Avatar
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    That depends on your mail server. Or, you can set your desk top email client to execute a rule. See generally here:

    also here regarding sms triggers:

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