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 Originally Posted by treoinbrooklyn
I was always a Sprint user and never had many problems in my area (NYC), but I wanted to upgrade to GSM for work reasons (travel, etc.) and tried the Cingular version of the 650. Of course, many problems occurred and I became very frustrated.
Problems I had were service related, such as dropped calls and bad voice quailty, and soon I determined that Cingular was not right for me. The techs at Cingular also confirmed that for some reason, the areas that I used the phone in the most, like my home and work, were not in the greatest coverage areas (go figure).
So, back the phone went to Cingular.
Now, I've went back to Sprint and the difference is night and day. There are still some problems that are product related (I've already had my first reset yesterday) but the voice quality is improved and this was my biggest problem before. Plus for some reason, the product feels a little different in it's use and it seems more 'tighter' if that can be used to describe the new Treo. With Cingular, the rep and I tried 3 different phones over the course of a week and we all knew in the end it was more Cingular than Treo.
Overall, the product is great and I would recommend it to anyone but check out your coverage first. Many problems may be carrier related. Now only if Verizon would carry it....
I've had the exact same experiences you describe except with Sprint.
I tried activating a Sprint phone from my bedroom and the call just kept dropping. While the call was dropping I was looking at my other Cingular phone that had 4 bars.
Sprint totally sucks in this area (Port St. Lucie, FL)
Obviously different providers have better coverage in different areas. So check the coverage before you commit.
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