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  1.    #1  
    For the last couple of releases I have been noticing a tendency for Chatter to remain "stuck" offline in an online folder. Sometimes it sits forever with a red time. Today it got stuck with the envelope icon with the black bar (for hours). In the latter case a "Reset Connections" cured it. In the former (red) case the only thing that would work was a soft reset.

    I didn't feel like reporting this until now because I wasn't sure if it was related to the cellular, but I have never had this trouble before the last (prob. 17 on) releases.

    I am on Verizon and to be sure I just upgraded to 18.3 right now so I don't know if that would fix this. The problem today was using 18.1.

  2. #2  
    Hi, Sam. It would be helpful if you could send me an annotated log. A red time means that the Chatter couldn't connect to the server; the envelope with a black bar means that it's trying to connect.

  3. #3  
    Sam - I was having similar problems with version 18.3 but 18.4 seems to have fixed it. HTH.

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