[DVD Guy]

"DVD Guy"....did you recieve your updated holster from Seidio yet? I did not.

MS

This is the email I received on the 13th.

"Seidio will be shipping out the Replacement Holster ASAP.Once it has shipped you will be getting a email confirmation.

Any questions feel free to call or email"

RMA DEPT

But now it is the 17th and I have still not received the shipped email confirmation.

[barky81]

I have the new version...I used it for one day and it already is chipping the paint off of my treo.

Just to follow-up my continuing experience. I have now used this holster for a week and it stills rates as "great" to me. Not the slightly marring of the phone's finish (much less any "chipping").

Still cannot speak to the long-term effects, but short-term, it seems fine.

(As always, read the whole thread, I for one had significant issues with their shipping practices.)

[deer8]

Mine is chipping the paint a bit at the seam. I like the holster and don't feel this is a problem for me. (I am having a little paint chipping at the silo entry due to the stylus going in backwards too).

[mszatny]

Not yet. I am not holding my breath since it sounds like the just cut a hole in the case to stop the buttons from being pressed.

Now what happens when I sit down and my jeans press the buttons? I hope this is not what they did. A possible fix would have been to make a "bubble" in the case where the buttons hit, which is right about where their logo is on the back of the case.

I just got my updated Holster Clip from Seidio today. Just as "DVD Guy" predicted....it just has a small cut-out towards the bottom of the backing. I still don't think I can remove the treo with the headphone adapter inserted. I'll try the new holster for a couple of days and report back.
MS

[markyoung04#WN]

I regret to say I called for an RMA and as instructed emailed my request. After using it for about 5 days there is a chip off of the top of my 650, it seems you REALLY have to be gentle and deliberate about taking it out and in, not what I was looking for. Alas, using a headset is just about impossible if you want to remove the device.

I would say if you take the phone out a lot (in and out of the car, when you get a call, etc...) then be VERY CAREFUL or this may not be for you...IMHO.

How long until I hear back regarding my RMA?

[DVD Guy]

I just got my updated Holster Clip from Seidio today. Just as "DVD Guy" predicted....it just has a small cut-out towards the bottom of the backing. I still don't think I can remove the treo with the headphone adapter inserted. I'll try the new holster for a couple of days and report back.
MS

I haven't received mine yet but that is what I was afraid of. Now the buttons are not protected. It appears this was a knee-jerk reaction to resolve the problem using the old style and cutting a hole in it. In my opinion, there should be a slight "bubble" instead. A notch on the bottom for the headphone problem would be a good idea, but I can fix that with my drill press. I will do it an let you know how it works. If it does you can send me yours and I'll fix it too.

[Produce Her]

David Chang...I have emailed Seidio RMA as well as you directly and have yet to hear back from either regarding exchanging my holster for the updated version.

MS

I have emailed David, as well. I'm waiting patiently.

Thanks

Mike

[Cool Cat]

Thanks for this thread guys. I've been using the leather "holster" from PalmOne (with Treo logo on the back) and while it works ok it does have a tendency to slip up and down on the phone sometimes, and it doesn't provide protection for the screen and keyboard. I'd been considering one of these Seido holsters but now I think I'll just wait and make due with what I've got until they improve the design to prevent paint chipping from the clip and a bubble instead of the cutout for the keyboard.

[heat00]

Wow, I have had the Seidio holster for about 2 weeks, and after about 5 minutes I had to take it off and stop using it. It's horrible! I'm sorry Seidio but this holster is the pitts. First of all, after putting the phone into the holster and clipping it on my belt it seems to sit way, way, way too high up. As soon as I sat down in the car the phone was stabbing me in the ribs. Also, it keeps coming loose from my belt. No other holster I have ever tried had this problem. Third of all, there really is no need on a plastic holster for a swivel. Maybe that's part of the problem of why it sits up too high? Has anyone else noticed this or am I crazy and way too nitpicky lol.
I am stuck with the leather one from Palm one. Even that one is not great, the phone sits out about a mile away from your body and gets caught on every thing, not to mention looks retarded. The best holster was the proclip for the Treo600. I tried to squeeze my 650 into it but it definetly did not work lol. I heard they are coming out with a new one for the 650, I hope it is soon. Again, I'm sorry Mr. Seidio but the holster I bought was a big waste of money.
As for pressing of the buttons on accident, I didn't have it on long enough for that to happen, but I would love for Seidio to send me a different holster, or better yet, my $$ back.

[seidioseidio]

Hi HeatOO,

Seidio realizes that each user has his own preference on holster design, depending on how he uses his Treo 650. That is the reason why Seidio comes up with two different holsters for Treo 650. By doing so, we offers users more selection and satisfy more requirements.

For Treo 650 holster, we offers the following holsters:

1) cradle version (Treo 650 bottom in first)

http://www.seidioonline.com/ProductD...tCode=HLTR650A

2) Clip type (Treo 650 bottom out first)

http://www.seidioonline.com/ProductD...tCode=HLTR650B

I think you have the cradle version, Seidio can exchange it with clip type for you. please contact rma@seidio.com.

David Chang
product Marketing Manager
Seidio
dsc@seidio.com

[DVD Guy]

I am trying the "new" style today and is still presses the buttons sometimes when I remove my 650. My best combo was the old style holster and TreoGuard.

[Produce Her]

Hi HeatOO,

Seidio realizes that each user has his own preference on holster design,
snip:
For Treo 650 holster, we offers the following holsters:
snip:
1) cradle version (Treo 650 bottom in first)

2) Clip type (Treo 650 bottom out first)
]

David

I see you accepted my suggestion and you removed the "power button" from your list of easy access......to features on your website.

You are welcome, David.

You can also remove "Power Button" from your clip holster as well sir.

You can also remove the "camera" from the list on both holsters since both holsters are
"Face-in model with foam pad to protect the screen" and therefore you cannot access the camera controls.


"Easy access to all features including headset jack, serial connector, volume control, and camera."

Now for my question:

I have the cradle holster for the T650 and am still trying it but am concerned that no questions about the potential of paint damage on the TREO have been answered yet.

Generally, I am liking the holster but as posted on this and other threads, it digs into one's love handles and or ribs for that matter. Any suggestions with respect to the holster?

Thank you

Mike

[mszatny]

First of all....I'd like to thank David Chang from Seidio for his very costomer focused attitude. As I posted earlier in this thread, I had some problems with the Cradle Holster. Primarily, the "auto answer" problem caused by buttons being pressed, and the inability to remove the phone while the std Palm headphone adapter is inserted. Since I live in Houston, I was able to drop by Seidio's office and take a look at the updated Cradle Holster as well as the new Clip type holster. David was kind enough to help me personally and get my opinions on the various holster designs.

- Seidio RMA kindly replace the original Cradle Holster with a new and improved version which helps with the "auto answer" problem and has an improved removal "tab" for smoother insertion of the phone into the holster. I'm still not sure if the "auto answer" problem has been completely fixed. I'll do some testing.

- The new Cradle holster still did not work with the STD Palm headphone adapter. However, the phone CAN be removed without problems using the Seidio headphone adapter which has a much "smaller" connection. David had initially been unable to see this issue since he was using the Seidio audio adapter.

- The Clip type holster seems to work very well...I'll try it out for a few days and post a more detailed review

- Unlike other posts I have read....neither the Cradle or Clip type holsters "dig" into my side.


Thanks again David!
Keep up the good work!

MS

[KBKB]

Wow, I have had the Seidio holster for about 2 weeks, and after about 5 minutes I had to take it off and stop using it. It's horrible! I'm sorry Seidio but this holster is the pitts. First of all, after putting the phone into the holster and clipping it on my belt it seems to sit way, way, way too high up. As soon as I sat down in the car the phone was stabbing me in the ribs. Also, it keeps coming loose from my belt. No other holster I have ever tried had this problem. Third of all, there really is no need on a plastic holster for a swivel. Maybe that's part of the problem of why it sits up too high? Has anyone else noticed this or am I crazy and way too nitpicky lol.
I am stuck with the leather one from Palm one. Even that one is not great, the phone sits out about a mile away from your body and gets caught on every thing, not to mention looks retarded. The best holster was the proclip for the Treo600. I tried to squeeze my 650 into it but it definetly did not work lol. I heard they are coming out with a new one for the 650, I hope it is soon. Again, I'm sorry Mr. Seidio but the holster I bought was a big waste of money.
As for pressing of the buttons on accident, I didn't have it on long enough for that to happen, but I would love for Seidio to send me a different holster, or better yet, my $$ back.

+

Most of the holsters I use for cellular phones come with swivel lock clip. I think it is a very nice feature. As a matetr of fact, it is a must feature , in my opinion.

If you swivel your holster to the horizontal positon, it will not stab you in the ribs and this is exactly why the swivel lock feature is a MUST.

[Produce Her]

Originally Posted by Heat00

Wow, I have had the Seidio holster for about 2 weeks, and after about 5 minutes I had to take it off and stop using it. It's horrible! I'm sorry Seidio but this holster is the pitts. First of all, after putting the phone into the holster and clipping it on my belt it seems to sit way, way, way too high up. As soon as I sat down in the car the phone was stabbing me in the ribs.
<>

+

Most of the holsters I use for cellular phones come with swivel lock clip. I think it is a very nice feature. As a matter of fact, it is a must feature, in my opinion.

If you swivel your holster to the horizontal position, it will not stab you in the ribs and this is exactly why the swivel lock feature is a MUST.

Hello:

This holster digs in and it hurts while wearing it in a sitting position and in the car.

I have asked three people to try it on and after just a few minutes each one said "ouch" when sitting in the drivers seat of their vehicle or even in an office manager's or aero chair. The three people are of different builds. Each one reported that this Seidio Holster hurt their side....


I actually LIKE the holster except for the comfort factor so far. I feel the handset is secure in the holster and although the handset will not come out properly in many of the swivel positions, I still prefer a swivel. I'd rather error on the side of stiffness UNLESS there will be paint damage on the TREO 650 from this tight fit while the 650 enters the holster and while the TREO 650 is removed from the Seidio holster.

David Chang- I appreciate that you are participating in this forum. Thank you !

However, I have not had any response from you to any of my questions.

David Chang-

1) Will there be paint damage to the TREO 650 when using this Seidio holster?

Or was this an exception to the rule when a user on here bought a Seidio holster for his 650, used it and it damaged the finish of his handset within a short period of time.

Thanks for your assistance. If you feel i should exchange this for the clip model I will be glad to as long as the clip model does not dig into one's sides.

2) Does the clip model have a swivel?
Does anyone have and use the "clip model" with their TREO 650?


Does is dig in or is it comfortable in sitting positions?

Thanks

Mike

[DVD Guy]

Ditto on the thanks to David Chang.

[seidioseidio]

Originally Posted by Heat00

Wow, I have had the Seidio holster for about 2 weeks, and after about 5 minutes I had to take it off and stop using it. It's horrible! I'm sorry Seidio but this holster is the pitts. First of all, after putting the phone into the holster and clipping it on my belt it seems to sit way, way, way too high up. As soon as I sat down in the car the phone was stabbing me in the ribs.
<>



Hello:

This holster digs in and it hurts while wearing it in a sitting position and in the car.

I have asked three people to try it on and after just a few minutes each one said "ouch" when sitting in the drivers seat of their vehicle or even in an office manager's or aero chair. The three people are of different builds. Each one reported that this Seidio Holster hurt their side....


I actually LIKE the holster except for the comfort factor so far. I feel the handset is secure in the holster and although the handset will not come out properly in many of the swivel positions, I still prefer a swivel. I'd rather error on the side of stiffness UNLESS there will be paint damage on the TREO 650 from this tight fit while the 650 enters the holster and while the TREO 650 is removed from the Seidio holster.

David Chang- I appreciate that you are participating in this forum. Thank you !

However, I have not had any response from you to any of my questions.

David Chang-

1) Will there be paint damage to the TREO 650 when using this Seidio holster?

Or was this an exception to the rule when a user on here bought a Seidio holster for his 650, used it and it damaged the finish of his handset within a short period of time.

Thanks for your assistance. If you feel i should exchange this for the clip model I will be glad to as long as the clip model does not dig into one's sides.

2) Does the clip model have a swivel?
Does anyone have and use the "clip model" with their TREO 650?


Does is dig in or is it comfortable in sitting positions?

Thanks

Mike

Hi Mike,

1. Will there be paint damage to Treo 650 when using the holster ?

Seidio realizes how precious Treo 650 to the owner of the device. A lot of efforts have been spent to protect the device from scratching and paint damage. In the case of Treo 650 holster (cradle type and clip type), All the sharp edges have be manually smoothed out and polished to protect the possible damage. I can not see the holster you received. But, in general, it is the case. Please contact rma@seidio.com. Seidio will send out a replacement on Monday (1/24). Please give me your order number so I know where to send.

2) Yes, the clip type also has a swivel.

We sent out many clip type holsters last week. You will see some feedbacks this week in this forum very soon. I think it is very comfortable in sitting position. This is my experience. The judgement will be made by the market.

I really like the opportunities to interface with the market and users. I welcome all the feedbacks (negative and positive ones). This is how Seidio is getting better everyday. I think it is a very importabnt process for Seidio to move forward toward the excellence.

Thank you, Mike and all the Treocentral members who take their time to give us the comments and feedbacks.

[Produce Her]

Hi Mike,

1. Will there be paint damage to Treo 650 when using the holster ?

Seidio realizes how precious Treo 650 to the owner of the device. A lot of efforts have been spent to protect the device from scratching and paint damage. In the case of Treo 650 holster (cradle type and clip type), All the sharp edges have be manually smoothed out and polished to protect the possible damage. I cannot see the holster you received. But, in general, it is the case. Please contact rma@seidio.com. Seidio will send out a replacement on Monday (1/24). Please give me your order number so I know where to send.

2) Yes, the clip type also has a swivel.

We sent out many clip type holsters last week. You will see some feedbacks this week in this forum very soon. I think it is very comfortable in sitting position. This is my experience. The judgement will be made by the market.

I really like the opportunities to interface with the market and users. I welcome all the feedbacks (negative and positive ones). This is how Seidio is getting better everyday. I think it is a very importabnt process for Seidio to move forward toward the excellence.

Thank you, Mike and all the Treocentral members who take their time to give us the comments and feedbacks.

1/25/05

David,

Thanks again for your response. We appreciate your willingness to listen to our constructive compliments and other feedback.

Are you saying that when the user is seated, the clip can feel more comfortable (to someone who has already had an issue about the holster model) than the holster model ?

I will be glad to email you again.

FYI

I had already politely emailed that address last week pursuant to your post last week inviting us to do so, and I have never received a response from RMA@seidio.com.

The email was sent to you last week on:

January 19, 2005 1:29:47 AM EST
To: RMA@seidio.com

As I said, I will be glad to send another email and will await your instructions before doing so. I'd like to use the clip model instead of the holster model if the answer to the above question is affirmative.

Thanks

Mike

[mgtakahashi]

2. The top handle does seem to be bit harsh on the phone, will it scratch my phone?

Has anybody experience this issue?

[mszatny]

Has anybody experience this issue?

In the original version of the holster....the top clip was a bit difficult to engage. But the updated version has a much smoother clip and phone slides in easily.

MS