I brought a treo 300 in 2002, I also purchased the circuit city advantage. I called today to tell them my phone is messing up. They told me that I have to go to a sprint store and circuit city has to speak to the sprint tech at the store. The tech is then suppose to speak to circuit city and tell them the fone is defective, I guess they gave circuit city there name and store number

Is this true? Or did I get a mis-informed circuit city worker?