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  1.    #1  
    I have tried to sync with the phone off and straight to the computer without going through a hub and still I get the same results.

    I get this in the hotsync log:

    1.) OK Media
    Sync failure error - First SyncReadDBList synchronization failed

    2.)Backup synchronization failed

    HotSync Error: Connection is lost (6410)

    3.)Outlook Calendar
    - HH overwrite Desktop Sync
    Outlook Calendar synchronization failed

    Any suggestions?
  2. #2  
    I just noticed that there's an update on the PalmOne support website for PC side of the Outlook sync software, dated 11/22/2004, supposedly to fix some issues where sync failed and one issue where timezones caused a time to be off by an hour. I don't know if it's related to your problem, or if you have the update already, but it might be worth trying.

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