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Hello,
I have finally figured out how to get Versamail to send messages from the Treo 650. This is really a summary of others' posts.
First, you must carefully distinguish between THREE SprintPCS passwords:
#1. The password that you use to access your SprintPCS account on their website www.sprintpcs.com
#2. The password that you use to log into PCS Vision on your Treo (to use your Blazer Web browser, for example)
#3. The password that you use to log into Sprints email servers, including their outgoing (SMTP) server.
You may have never set up passwords for these things, or you may have forgotten them. Here's how to check:
A. Using your computer's web browser, go to http://sprintpcs.com
You will see a place to input your phone number and password #1 to sign onto "My PCS". If you successfully log on, then you know and have recalled password #1.
B. Now that you are logged into My PCS, you will see on the bottom right of your computer screen an area called "My Online Tools." Within that area there is an option to click on "PCS mail." So click on the PCS mail option! You will be asked to enter password #2--your PCS Vision password. Enter it. If it accepts your passord then you know and have recalled password #2.
C. Now that you are logged into PCS mail, you will see an option on the left to click on "Settings and Preferences." So click on that option. Then a horizontal menu will appear with the menu option in red letters. One of the options is "Setup." So click on Setup. You are then given an option to change your email password; this is password #3! At this point, I could not remeber my email password (and I might not even have created one in the first place), so I changed the password. Now you have password #3!
Password #3--your email password--is the key to getting the Treo 650 to send email using Versamail and Sprint's outgoing SMTP server. YOUR EMAIL PASSWORD IS NOT THE SAME AS YOUR SPRINT PCS VISION PASSWORD (unless you have intentionally created them to be the same).
So, now on to Versamail. How to set it up for outgoing email. I will assume that you have already set up an account that is receiving email ok but cannot send email.
1. Launch Versamail on your Treo 650. (By default, this is done by pushing the email button.) Click on the menu button on your Treo 650 and you will get a horizontal menu in Versamail. Select the "Accounts" option on that menu; a drop-down list will appear. Select "Account Setup" from the drop down list. Highlight the account that you want to send outgoing mail with, then select "Edit"
2. Skip the incoming server stuff by clicking on the "Next" option two times. You should now be looking at a window that has an option to input the name of an "Outgoing Mail Server." To use Sprint's outgoing server, input this name: smtp.sprintpcs.com
3. Click the "Next" option. A new window appears
4. Click the "Advanced" option. Then click on "Next".
You have arrived at the most important window: OUTGOING SERVER SETTINGS.
5. These are the settings that worked for me:
a. DO NOT put a check mark in the "Use Secure Connection (SSL)" box
b. DO put a check mark in the "Use authentication (ESMTP)" box
6. Enter your username. This is the first part of your sprintpcs email address, WITHOUT THE "@sprintpcs.com" part. For example, if my email address is jimnasium@sprintpcs.com, then my username is jimnasium
7. Enter your EMAIL password. This is password #3 mentioned earlier. It is NOT your PCS Vision password. (This is the part that had me stuck for so long!)
8. Click "Done."
You are done! Your Treo 650 should now be able to send email using Sprint's SMTP server.
My thanks to other posts, from which I was able to piece this together
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