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  1.    #1  
    i cant fully complete the software installation it gets to the first part when it says removing back up files and freezes doesnt do anything. please let me know if anyone has a answer to this problem. i got a great phone but cant put anything on it
  2. #2  
    Here copy and paste this link. Not sure if it will help with your specific issue, but its solved a lot of hotsync issues for me. Its the Palmone 650 upgrade support site.,Kb=PalmSupportKB,ts=Palm_External2001,Problem=obj(31969)

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