Results 1 to 4 of 4
  1.    #1  
    After the update I have noticed that when I get a SMS message and hit ok or goto it does a soft reset. Is it a hardware problem? Should I take it in?
  2. #2  
    Hi there,

    Kevin from Handspring here. Thereís an update to fix this network issue ... unless thatís the update youíre saying youíve recently downloaded? Check out the link below for more information about this.

    Troubleshooting: Treo 600 resets itself when SMS, MMS or email message arrives,CASE=28257

    Best wishes,
    - - - - - - - - - - - - -
    Kevin Michaels
    - - - - - - - - - - - - -
    Check out whatís new at
  3.    #3  
    I already did the update if you are referring to 1.2 for Sprint.
  4. #4  
    It's not a hardware problem. Do you have pdaApps Treo600SMS installed by any chance? If so I suggest you deactivate it. Now that the 2-way service is enabled on Sprint this may be the issue.

    Do you have any extra Treo helper applications installed that try to do smart things with SMS message alerts? If you do then I suggest you remove or deactivate the software. It may be incompatible with the updated software.

    Otherwise I suggest you purge your SMS threads. The datafiles are probably corrupt. You can do this in one fell swoop using the Applications Launcher | Delete command. Press Home and select delete form the App menu. Then select SMS messages and delete it. Save any precious texts to memo if you need to keep them - use copy/paste.

Posting Permissions