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Originally posted by digidep
i have downloaded and installed the RC2 build and tried to enable the call forward rule while being charged and it doesn't seem to work...the log says that it has been forwarded, but the call rings thru. Other rules seem to work fine.
There are three main reasons that this could happen:
a) You dont have call forwarding as a feature of your calling
plan
b) You DO have it as a feature of your calling plan, BUT your
carrier has not "provisioned" it correctly. (quite common)
c) You did not include the area code when entering the
forwarding number.
You can prove that it is not CallFilter, by manually trying to forward
your phone. You can do that by pushing the Phone Button,Menu, Options->CallPreferences.
Now try to activate the "Forward All Calls" option. Many times if the
phone is not provisioned correctly or you dont have that feature on
your calling plan, it will say, "Operation Failed".
Originally posted by digidep
I think this app is probably the greatest app for a phone ever,
That is a HUGE compliment, thanks so very much! I have taken the pricing issue under consideration. Its tough, and the closest thing I could find was a filtering unit for home phones which didnt do nearly as much, but it was $169. I wish this was a simple product to roll out like many other utilities, but its not. Unfortunately, this is a high tech support product because of all the different cellular network considerations. Also keep in mind that a lot of the stuff I am doing in CallFilter is not documented by Handspring. It had to be derived from pure hours of hacking. My goal was to put all the key features in up front. Looks like with the help of some of my beta testers, we were able to do that. So everything else I add should just be gravy. Hopefully, CallFilter can become an active part of your life, and save you both time, frustration, and money. Now my priority is to make sure everyone on every concievable cellular network is happy.
Thanks again. Let me know the result of your forwarding issue. Just email me at callfiltersupport AT velocityware.com
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