Day 7 - still can activate the phone. Who's to blame?

I FINALLY Get the phone (Sprint Version) after a month waiting and I can't activate the thing for over a week.Someone help

I call Sprint...they have NO record of my ESN #. I've called Handspring DAILY! Each time, either Sales and/or Customer Service tells me something different. Once they said - they will call/email Sprint now - try activating in 4 hrs. I call Sprint that deal.

Once - Handspring tells me I have to return the Phone (even though it works perfectly well) and will have to wait 3 - 4 weeks till another one gets sent out.

Sprint - I've called many times; I've gone to the stores around my area. They can't do anything w/o that ESN #!!!! They would exchange it - IF THEY had any in stock....which they don't and won't for a month.

Sometimes, I call Handspring and they tell me that they will notify someone in another department to email someone at Sprint! WHAT KIND OF WAY IS THIS TO DO BUSINESS!

Why do I have to go through this just to activate a cell phone???
I'm in hell

Someone help. Very frustrated.

PS - thanks for listening!