Ordered Sprint version - 10/28

I just got off the phone with Handspring C/S. They left me on hold for 10 minutes and investigated why my phone has not been shipped yet. It's been Awaiting Shipment now since Nov. 17th - and everyone else has received theirs.

Their response - "This is awfully weird - we have no idea why yours has been sitting around on a loading dock - waiting to be shipped for over a week."

To me..all of this means that they have my phone in stock..yet they are having a problem getting it to FedEx for overnight delivery! How long does it have to wait in their warehouse....??? I've been pretty patient up till now but enough is enough!!!!!

Anyone else have the same or similar experience? Does anyone else find this absurd?