I placed an order over the phone on 11/5 and was told by HS rep Tiffany that my order would ship this week. Now as I go on the HS website and see the shipping times, it says that any orders after 11/4 could take up to 4 weeks to ship!! GRRRRRRRR!!! HS or palmone, whatever the hell they call themselves now, never can get it right!!! I have followed HS for years and they have dropped the ball on every Treo release.........now we know why the merger took place....FCOL!!!