I hated the plastic cover on the keyboard/ screen as well as the clip that went over the infrared port and caused the sd card to come out all the way. I fixed with scissors and velcro. I cut the top part of the case off and cut the plastic off over the screen, Then leaving a band of platic over the navigation and button area, I cut out the key coverage. To hole the case in securly I took a velcro square and used it to connect the back of the treo with the back of the case. It holds so securly that it is difficult to get off -- something that doesn't bother me because, now, I have no reason to remove it (except when rebooting).