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  1.    #1  
    DOA unit... I call sprint they say call HS... call HS they say call Sprint! $450 and no will resolve my problem!
  2. #2  
    Did you buy from HS? If so...

    I would contact handspring (you'll have to follow the menu as if you are inquiring about an existing order in order to get a HS employee) and explain your situation. I believe my handset is faulty, and after being repeatedly directed to Sprint (where of course, the service was terrible), I broke through into HS and found a CSR who agreed to ship me a new unit.

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