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  1.    #1  
    ok so I am the village *****, I tried a soft and hard reset, unless I am doing somehting wrong, I cannot blank off my 300 to get off all of my data, contacts, etc, so I can return it to sprint. what am i doing worong????? thanks in advance

    BTW thank you to all fo those who posted in on the sprint 300 trade in program, my 600 came and my mailer for my 300 came! kewl!! thanks all jay
  2. #2  
    Make sure you press and hold the wireless button next to the antenna until you see the Palm logo. i.e. soft reset while holding down the button but dont let go the wireless button until you see that logo. Then let it go and you should see the Erase all files dialog.
  3.    #3  
    thanks it worked, u r the best, do take care, jay

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