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I can say that Yahoo Messenger has not been working for me. I have had some success with AIM, however no one I know uses it. I have not tried MSN Messenger.
I did try Business Connect and if you are on a PC based system with no server, it requires your Outlook (I can not speak about other email systems) to be open to push the mail to the Treo. I am on a Win XP Professional OS, I do not know how others OSs work. Business Connect Personal Edition is still really designed for those who are in server based environments where the mail, date book, and contacts reside on a server.
I would really like to see a better solution for home users of Business Connect. Specifically, I would like Business connect to be able to access my information directly from my closed PST file. I would also like it to act as an intermediary between my Treo and my POP3 accounts to push me mail. I would also like to be able to do more than just email the files that I can access on the home system. I would like to be able to, at a minimum, play or view XLS, DOC, PPT, MP3, MPEG, JPG, and GIF files. who knows, maybe even modify them...
I also want to know is Sprint providing us access to their SMTP servers for our outgoing mail? As an access provider, it is their responsibility to provide POP3 users with an SMTP address for their outgoing mail. 
Is the Treo headset jack a stereo jack? I would like to be able to listen to MP3s on my Treo.
How can I send outgoing SMS? It seems like my Treo can only receive SMSs. To reply, I either have to email or call. This seems absurd to me.
To me it seems that the software developers have to catch up to the hardware capability of the Treo. Some of these are not Sprint's responsibility, but they certainly stepped into the arena with their Business Connect Software.
I want:
Better web support pages from Sprint, Claire isn't cutting it...
Javascript Capable 128 bit Browser
POP3 Email with Attachments
Better Multimedia Applications
Instant Messaging
Video Phone
I am sure there is more, but I will let some others speak.
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