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  1.    #1  
    My wife has had her 650 (Sprint) for years, and has loved it. Suddenly (about a month ago) it started dropping calls in places where she's had great coverage for years. I called Sprint, and the best they gave me was to pull the battery out for 15 minutes.

    What else might we do? Firmware or some other software update? Get a new phone? Any ideas accompanied by instructions on how to do it would be most welcome.

  2. 47619's Avatar
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    Maybe an old tower was shut down?

    Maybe it is an issue with one of the towers.

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