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  1.    #1  
    Windows is not recognising the USB cradle. What needs to be done?
  2. #2  
    Need a bit more info....first, have you installed Palm Desktop? Second, did you select cable/cradle for the hotsync? Third, and I know this sounds lame, but make sure the cables are plugged into the cradle securely. Fourth, is the Hotsync icon visible at the bottom right of your screen?
  3. haroldo's Avatar
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    ...fifth did you try rebooting Windows (the universal cure-all)
    Do you have access to another Windows machine? Go to a friend's computer and plug the cradle and Treo in. Sometimes the cradles go bad.

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