Hi, I can't figure out this one. I have set my wife's Contacts page up with a personal ringtone, and I have also set her up as a favourite, so that I can speeddial her. When she rings, sometimes her "Contacts" name shows up as the incoming call, along with the personal ringtone. Other times, her "Favourites" name shows up, without the personal ringtone. I can't figure out why, when or how this is decided by the Treo.

This is a Treo 680, unlocked GSM.

Has anyone else got this problem. Can anyone suggest a solution?

Thanks. Kwan.