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  1.    #1  
    We have several folks that, after using there 680 for a few weeks, will experience a problem with their security password. When they type in their password, instead of getting the normal *****, they get boxes and it won't accept the password. We've had at least 5 people have this problem and we end getting a replacement device. Some folks are on their second replacement. Cingular doesn't seem to be able to offer any explanations. Anybody else had this? Thanks
  2. #2  
    I have a few users in my organization with this issue. we've just been hard resetting the phone to fix the issue. (not that a hard reset is a fix). One thing of note, is that a high percentage of my users feel that the problem surfaced because they let the battery go completely dead. But I am also curious about a permanent fix.

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