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  1.    #1  
    i bought 2 680's from a PalmStore at an airport. my wife's one has a serious problem with the earpiece (phone thinks its in when it isnt). i dont live in the US.

    Can anyone tell me if I can go back to a Palmstore and simply swap or need to send it to Palm?
  2. #2  
    The Palm store will exchange it. If you want to return it, return to the store by mail, not to Palm unless you want it fixed instead.

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