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  1.    #1  

    I have a treo 650 with cingular. The problem is "screen goes off".

    I take the battery out. Wait for couple of minutes. Put the battery in and turn the device on. And everything looks fine with the screen. It works fine for 1 minute and screen starts blinking (i see lines on it, like on an old TV screen with bad tv reception). And these lines start going fast and i start losing the screen, It turn white. After a while i loose that white screen too. Again i take the battery out for 2 minutes. Start over the same thing.

    I dont know whats going on with it. I did every kind of resetting method. Non of them worked. After a few searches in internet i found something called white screen of death but my symptoms doesnt really match.

    Is there a way reinstall all the software?, (like installing the operation system software). If it is a software issue that might solve it. If it is a hardware issue is there anyway to fix???

    Anybody who can help, I really appreatiate it. Thank you very much.
  2. #2  
    By "every kind of reset" did you try the zero-out reset too? That one does wonders, and if it doesn't, it might be a hardware problem.
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  3. #3  
    Sure sounds like a hardware problem, especially if you did a zero-out hard reset. That should have put you right back at the original factory fresh point.

    I would bet you need a touchscreen replacement. You can buy them from pdaparts and others. If you don't want to replace it yourself, there are places that will do the screen replacement for you also.
  4. #4  
    I had this happen -- hardware problem -- resulted in replacement of the unit
  5.    #5  
    i thaught i did the zero out reset right but more i read about it i dont know im doing it right or not. Correct me if im wrong,

    i press and keep holding following buttons , power , up , hotscyn and press reset and release and after that i realse the rest of the buttons too.

    phone appears to be dead less than 30 seconds and i starts back up.(it says in the palms web page it is supposed to appear dead for several minutes. And it sure is not

    Is it right???? or is there a trick to it???

    IF it is a hardware issue, changing the touch screen will definetely work or not? i want to make sure before i invest money on it
  6. #6  
    The same thing happened to me !!
  7. #7  
    did you fix yours yet if you did plz post what you did.
  8.    #8  
    I couldnt fix it yet
  9. #9  
    O alright do you have msn or some thing i can talk to you on. ?
  10.    #10  
    you can send me a msg on I bought special screw drivers form home depot and opened the treo up yesterday. Cleaned the connections on it but it didnt help. feel free to e-mail me.I like to share informations.
  11. #11  
    I am having the same exact problem was anyone successful at fixing this. If so, let me know how its done.

  12. #12  
    When your screen goes out, are you able to call your phone or does it go straight to voicemail? I dont know if this applies to phones but most electronics, the display will not affect the function of the device.

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