OK here is the story. I just got the 700p for a few days. For the life of me I couldn't get bt sync working. I can do bt sync on my old 650 just fine but when I try on the 700p it gives me "port in use" error. I must have deleted and created the virtual COM port a thousand times.

And then I realize I can't send files from the 700p at all, I can receive file just fine and I can't send any file to the PC nor the 650.

Is there any diagnostic program I can use?

BTW if I send this back to Sprint will I get a new 700p or a refurbished one?