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  1.    #1  
    Pictures on my Treo 650 do not seem to be syncing to my PC. When I had a Treo 600, they would sync to the PC just fine. So far I've tried uninstalling all Palm related software from my PC, hard resetting my Treo and reinstalling everything from scratch (downloaded all the latest versions of hotsync and my apps from the web). I am not saving the pictures to a memory card. I have Hotsync set to "Handheld overwrites Desktop" for "Backup". Information on the Palm and other web sites tells me the pictures should be synced to one of the following:

    C:\Program Files\PalmOne\"user name"\Photos
    C:\Program Files\PalmOne\"user name"\Treophotos
    c:\Program files\Handspring\treopictures
    \My Documents\My Pictures\Treo Pictures

    Or something like the above.

    The palm web site has this:,kb=PalmSupportKB,CASE=obj(31573),ts=Palm_External2001

    ..but I don't have media button in Palm desktop and the pictures are not where it says they are (nor are they anywhere else).

    I just did an experement where I took a picture with my Treo, ran the hotsync and then searched my entire PC for jpg files, but I could not find the picture anywhere.

    I called tech support, but they were unable to help. The only suggestion they had was to reinstall everything again.

    From the links below and what I have seen on the web, this seems to be a very common problem. Does anyone have any thoughts on this?
  2. #2  
    I have exactly the same problem, still searching the forums for an answer. I can't figure out how to get the pictures onto my computer without emailing them from the phone!

  3. jolemn's Avatar
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    254 Global Posts
    Same problem for me...would love to have a solution.
  4. #4  
    This happened to me before. And I figured it out.

    I'm not sure if it'll work for you guys, but, you have to un-install the PalmDesktop, and install the PalmDesktop CD version that came with your Treo.

    If you installed the updated version, it won't hotsync your pics to your comp.

    Only the older version of Palm Desktop will HotSync your pics...
  5.    #5  
    The media/picture sync conduit only comes on the CD. You don't get it when you download hotsync.

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