I know this has been covered before but no solution yet seems to work for me. I have a cradle at the office hooked up to my computer and a cradle at home only for charging. When I place the Treo in the cradle at the office it spontaneously turns off the phone. This used to occur 1 out of 20 times. It's now about 1 of 3. Never happens at home. I thought maybe it was static electricity -- and maybe it is. I've put paper behind the sim chip to tighten up the connection. I bought a new cradle. Nothing seems to work. Is this software or hardware? Any thoughts? Thanks