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  1.    #1  
    after installing the cingular software update. i get these error messages when synchronizing. phone works fine. no other problems yet. my programs are restored it seems but it keeps trying to restore everything after update and fails. my new sms chat messages are also lost and it returns back to the sms messages i had at time of software update. i copied the error messages from the hotsync log below and a few lines above each error also. any ideas or suggestions would be appreciated. thanks.

    - Installed file: C:\Program Files\palmOne\battre\backup\WP_P2P_itIT.PRC
    - Installed file: C:\Program Files\palmOne\battre\backup\WP_P2P_ptBR.PRC
    Restore synchronization failed

    -- Backing up PhoneCallDB to C:\Program Files\palmOne\battre\Backup\PhoneCallDB.PDB
    Backup synchronization failed

    HotSync Error: Connection is lost (6410)
  2. #2  
    after long time...

    just because it may help some other: when you got 6410, look at what the handheld was trying to sync;

    in my case, it was trying to sync versamail; I disabled the conduit on handheld's hotsync app and everything is fine now.

    maybe deleting versamail stuff and restart could solve the issue, but I don't use the client so I haven't tried.
    matro 180->270->600->650->750v->680->Pro

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