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  1.    #1  
    every since i have updated the software to 1.17, i have had hotsync when restoring my profile info. these are the messages. my programs and contacts and other info have been restored but when i hotsync now it tries to install and backup other info and fails. i was successful at installing a new volumecare program but i still received the same errors messages. any ideas or suggestions would be nice. thanks.

    Restore synchronization failed

    Backup synchronization failed

    HotSync Error: Connection is lost (6410)
  2. #2  
  3. #3  
    Try renaming you backup folder in your user hotsync folder. Then hotsync again.
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