I've owned a few Samsung higher-end phones, and I've always had issues with the phones' talk volume. In crowded areas, such as a restaurant, it is practically impossible to hear what's being said on the other end of the line because the volume can't be turned up. Samsung's customer service is ...in a nutshell... non-existance at best.

I've only had temporary use of others' Palm devices a few times and each time I used a different device, so I don't know anything about the Palm.

I'm thinking about getting one of these two phones to go with the Sprint SERO service. Some days I talk a lot, but most days I use my PDA to surf the net, reply to emails, notes, text.... Which should I get and why? Any suggestions?