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Stigma Puts Many Firms Off Reporting Cyber Attacks

By REUTERS,June 6, 2011


LONDON (Reuters) - Wary of alarming customers, many firms never report the kind of cyber attacks suffered by Sony, Google and others -- and as long as the stigma holds, tackling the growing problem may prove impossible. Data theft is a menace that looms especially large, given companies' increasing reliance on online storage. At risk can be cutting-edge copyrights, privileged commercial information such as tips on takeover bids and -- perhaps most crucially for a business's reputation -- customers' personal details.

Computer security and corporate intelligence specialists say they are often sworn to secrecy by firms scared of the potential reaction of corporate partners and investors.