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In order to activate the air card to work on the Sprint PCS network, there are two codes that identify the hardware. There is the ESN HEX number and the ESN DEC number. These are located on the back of the card. I guess it is the same procedure as activating a new cell phone. With the air card, provide the hardware type, identify the ESN's, and after the CD-rom that is also included with the air card....yep, if you buy off ebay make sure the CD-rom is included....then there are special codes a Sprint tech will provide you to input upon installation. Then the username and password is created for your air card. Once completed, restart your laptop and it should work.
Another thing to know about is this. In order to keep track of data use in a billing cycle, it is NOT POSSIBLE to check your current useage online. In order to find out, a call to Sprint customer care is required to get an estimate of data use. It is something I have asked numerous times when a fix will be created for users to get online to check and the same answer I receive is that they don't know and that they apologize. As I previously mentioned, data use is unpredictable and I am sure that many people have been caught off guard as their use has been exceeded, creating very high data bills. I have been using the air card for 16 months now. I had the 300mb. per month data plan for $80.00 and after I dropped by home ISP and used the air card only, I had an ugly overage of 47 mb. on top of the 300 mb. included in the plan, which I called the retention department and told them I wanted the unlimited data plan or I was cancelling and going to Verizon and using their data card. Retention said that even though I didn't have a business account, I was being upgraded to the business unlimited data plan for $100.00 per month. The overage was cancelled and I now have unlimited data anywhere I go. I also don't worry about having to check my useage anymore. This was instance I have to say Sprint made me very happy.
And one more warning. If you buy an air card off ebay, it is treated just like a cell phone when trying to activate it. If the card has an unpaid balance from the previous user, no activation will occur until that previous balance is paid in full. So buyer beware. Hope this helps. Thanks.
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