Lost my Cingular phone so I changed to Sprint. At the first hotsync it hung up at reloading Web, have to soft reset to get it back. Most files are loaded except ones past Web (wordsmith, zap2016) This happens every time. Tried moving files starting with the name Web from backup to another folder, hard reset, hotsync, same thing. Any changes I make on the phone get overwritten as it never completes the reload of the phone. Anyone done this change or can help? TIA, John.