[matteebee13]

huh? Use the email app? perhaps google voice doesn't support sms to email and sprint did.

That means opening the email app, typing an address and body etc instead of simply replying to the message you're reading. PITA

[kill_dano]

4:00:08 PM EDT : Jared L.: Let me check.

4:02:26 PM EDT : Jared L.: Please allow me a few moment to provide you the information.

4:04:50 PM EDT : Jared L.: Thank you for your patience, I will have that information shortly.

4:07:25 PM EDT : Jared L.: Have you received any email from Sprint regarding the Google voice mail service?

4:07:38 PM EDT : MCCARTHY: Let me check

4:08:31 PM EDT : MCCARTHY: No

4:09:56 PM EDT : Jared L.: Ok.

4:11:36 PM EDT : Jared L.: Thank you for waiting.

4:12:56 PM EDT : Jared L.: I would like to inform you that as this is a new service from Sprint, so Sprint is sending away the email to all the Sprint phone users.

4:13:17 PM EDT : MCCARTHY: So, I should wait?

4:13:26 PM EDT : MCCARTHY: Will work soon?

4:13:36 PM EDT : Jared L.: As soon as you are eligible to get this service you will get the email.

4:14:33 PM EDT : MCCARTHY: okok thannks bye bye

4:14:36 PM EDT : Jared L.: However, you can also visit the link to get the more information at "voice-sprint-preview@googlegroups.com ".

4:14:51 PM EDT : Jared L.: Your issue will be resolved soon.

4:14:58 PM EDT : MCCARTHY: great thanks

[j_grouchy]

New option! Check eligibility for Sprint integration --------->

Unfortunately, Google Voice cannot be enabled on this Sprint phone. Please contact Sprint for more details as to why this cannot be enabled.

WUT?

It has nothing to do with the phone...it's just a number porting/voicemail deal. The only thing you even need your phone itself for is to dial the 2 digit confirmation code they give you when you make the switch.

[kill_dano]

It has nothing to do with the phone...it's just a number porting/voicemail deal. The only thing you even need your phone itself for is to dial the 2 digit confirmation code they give you when you make the switch.

You have a firm grasp of the obvious.

[malpha]

I don't even have the "new option" thing showing anywhere. Bah.

[Aurash91#WP]

I don't even have the "new option" thing showing anywhere. Bah.

neither do I. :|

[j_grouchy]

You have a firm grasp of the obvious.

You were just talking about it as if it's some sort of phone application. ~shrug~

[kabiff]

It has nothing to do with the phone...it's just a number porting/voicemail deal. The only thing you even need your phone itself for is to dial the 2 digit confirmation code they give you when you make the switch.

Apparently, if you have ANY discounts with Sprint (through your work, credit union, or any of the discounts you SHOULD have applied to your account), your phone gets listed as a corporate individual line, and becomes ineligible for GV integration.

This is what I got from them in response to a complaint:


Hello,

Thank you for contacting Sprint. I understand your concern regarding the
Google voice.

Sprint and Google announced a new integrated Google Voice experience
that allows Sprint customers to use their current Sprint wireless phone
number as their Google Voice number with the easiest set-up process in
the industry. To use the Google voice service there are some restriction
or Additional Requirements.

Your account type is a Public Sector-Government Individual account.
This type of account are not eligible for the Google voice service. For
your information the restricted account Types are as below:

1.Reseller = MVNOs
2.BOOST CDMA/iDEN AT/ST = B/D, I/C, I/Y, I/Z
3.Sprint iDEN = iDEN
4.Non-Sprint (competitor) - Any non-Sprint Customer
5.Corporate sub = Acct_Type - C
6.Government sub = Acct_Type - G

The only option is you can removed the discount on your account from the
B**** University Employee. So, that we can convert your account into
Individual account type which are eligible for this service. Please
reply us if you wish to change your account type by removing the
discount.

We value your business and appreciate the opportunity to answer your
questions. Please reply to this email or visit sprint.com if we can be
of assistance.

Sincerely,
Emma M.
Sprint


So yeah.

[malpha]

I got the same thing wasting 30 minutes on a phone call with Sprint today. Apparently my student discount causes my account to be listed as a government account (Sprint Individual Government account) and they cannot do anything to make it eligible on their end. Failure on Sprint's part, they need to fix it or this service is useless. No way I'm giving up a 23% discount.

[god_trentonj]

Well shoot. That sucks. Thanks for letting us know that was the case. I was wondering why I could check to integrate the two in my settings, but it said I was ineligible.

Apparently, if you have ANY discounts with Sprint (through your work, credit union, or any of the discounts you SHOULD have applied to your account), your phone gets listed as a corporate individual line, and becomes ineligible for GV integration.

This is what I got from them in response to a complaint:


Hello,

Thank you for contacting Sprint. I understand your concern regarding the
Google voice.

Sprint and Google announced a new integrated Google Voice experience
that allows Sprint customers to use their current Sprint wireless phone
number as their Google Voice number with the easiest set-up process in
the industry. To use the Google voice service there are some restriction
or Additional Requirements.

Your account type is a Public Sector-Government Individual account.
This type of account are not eligible for the Google voice service. For
your information the restricted account Types are as below:

1.Reseller = MVNOs
2.BOOST CDMA/iDEN AT/ST = B/D, I/C, I/Y, I/Z
3.Sprint iDEN = iDEN
4.Non-Sprint (competitor) - Any non-Sprint Customer
5.Corporate sub = Acct_Type - C
6.Government sub = Acct_Type - G

The only option is you can removed the discount on your account from the
B**** University Employee. So, that we can convert your account into
Individual account type which are eligible for this service. Please
reply us if you wish to change your account type by removing the
discount.

We value your business and appreciate the opportunity to answer your
questions. Please reply to this email or visit sprint.com if we can be
of assistance.

Sincerely,
Emma M.
Sprint


So yeah.

[kill_dano]

Well ****? What do? get rid of my 15% discount?!

[mc_gusto]

Active today!!
Google Voice Blog: Google Voice and Sprint integration is live

Question when someone calls me and it goes to voicemail, can they still press 1 and go straight to the beep?

[TRoss]

Still cannot activate if you have a discount, I have a 23% discount we're never giving up from my wife's old job at a University two years ago. That discount disqualifies me. Oh well, I wanted the benefits, but I like having two numbers, too. Thanks kabiff for figuring that out.

On a funny note, I found this on precentral after someone else posted it to a google group. Good to know webOS users don't need numbers to stay on the cutting edge of information. Is that because we're the only Sprint customers left?

[warlord9159]

you know what's real funny. I got a 25% discount on my account and it let me use Google voice . I did not thank it would activate and picked 2 option and it worked to my surprise.

[pavvento]

The email I got states that if you choose to use your GV number your Sprint number calls will automatically forward to GV. Does anyone know if this is true for text messages as well?

[warlord9159]

I get both sprint and GV text messages sent to my phone.

[nabril1569]

You have a firm grasp of the obvious.

awesome line from The Love Guru!!!

[ijip]

yeah, from what i understand this thing is in beta no? anyway i got an email saying they wanted me to beta test. I signed up with no probs. i have corporate discount from united and everything.
im getting both mms and sms from whatever number u dial. but when i call out now all people see is my google voice number =) which is nice since i use it for business i get to set what time numbers can go to voicemail now.

[mc_gusto]

A littany of problems
Sprint / Google Voice integration has major issues, major lack of support -- Engadget

[Aurash91#WP]

Here's how I got it working on my end
05/05/2011 05:28:33PM Garage91: "Im trying to get google voice integration on my - Pastebin.com