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  1.    #1  
    Does anyone know why the Visor I received today would be billed at $199 on the invoice instead of the stated price of $179?
    I got a serial cradle for $19.95 and was charged for that, too, so it's not like it was included in the $199 price. Also, I was charged sales tax, though I'm not in California. I read HS had some problem with overcharges and sales tax... should I spend an hour on hold for their customer service, or what?
  2. #2  
    Do you want your money back or what? The sooner you make the call, the sooner you'll see it taken care of.
  3. #3  
    Mine arrived with 199.02 charge. Breakdown of invoice - 179.00 for Visor, 13.07 for sales tax, 6.95 for shipping. As I live in Colorado, I should not have been charged tax. I did not contact Handspring about it, as their web site says that they are aware of the issue and are correcting it.

    Sure enough, when I checked my VISA statment online yesterday, there was a credit from Handspring for 13.07.

    My suggestion is to give them a chance to correct it first. If your credit hasn't shown up in 30 days, then give them a call.


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