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  1.    #1  
    Here is where to complain...

    I hope everyone does this so we may see some action on Hansprings part...
    And don't forget to demand compensation for their screw up!

  2. #2  
    I E-mailed to this address 5 days ago. Poor CC or system down maybe but still not reply.
  3. #3  
    I used that same form the day (October 4 I think) the online ordering system went up. I got a response the same day. Not the response I wanted to hear, but nonetheless it was a response from a living, breathing soul.

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