Excellent customer service from:
Noticed that they now have swivel clips for their products. Emailed about converting my Basecamp I bought least year. They said to send it back and they will retrofit. No charge.

Opened the package with the FullCharge and to my suprise it contained the Auto-charger, not the AC Adaptor. Much to my chagrin, I referenced the Order page I printed and I had clicked on the wrong button. Kicked myself a few times for being a dummy. Called customer service to explain the problem. They said to send it back and they would swap out without the new order waiting period.

Ordered Rhinopack 4000. Shipped out next day!!! No waiting period.