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05/25/2014, 05:44 AM
#19
 Originally Posted by profound_merc
I can confirm someone posted an updated file which was either corrupted, or they uploaded the wrong file my assumption is that they no longer work for LG. From what i gather the update was live for 6-12 hours. They took the problem pretty seriously and were very accommodating. The guy they flew in from korea knew what he was doing but couldn't speak much english. they wouldn't elaborate on how many TVs were affected.
i was abused twice for updating once by an LG staff member and the second from a retail repairer.
It blows my mind that they have that attitude. I know with a older, dumb-TV updating it would make no sense, but these things are set-top boxes, computers, browsers and consoles all in one.
And considering they need to update them to provide the LG store services they advertise, you'd think they would be pushing for people to update.
I am, though, going to hold off on updating for a week or so, and I intend to call support first as a litmus test.
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